Cancellations & Returns
Generally there is no right of return.
The right of return is limited to the following conditions. The right of return is granted only if the licensor has had the possibility of analyzing the issue per FTP or any other remote-control software on the web-server of the licensee within five working days. Additionally, the refund will only be granted if the problem is not caused by any non-standard third party plugin that is not part of the original software package provided by the shopping cart developer, in case the licensee has not configured their webserver as required by the software and in case the licensee is not running the indicated shopping cart version.
Before purchasing a specific plugin / software package, the customer might request a full functioning demo to check if the software meets their requirements.